Frequently Asked Questions
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Do you offer same day delivery?
Yes, we offer same day delivery anywhere in Manhattan below 160th Street from Monday to Saturday. For orders to be delivered within the same day, orders must be placed by 2 PM EST Monday to Friday and by 12 PM EST on Saturdays.
How much is your delivery fee?
For local Manhattan orders (zip codes, 10016, 10017 and 10018) the delivery fee is $9.95. For orders below 125th St in Manhattan, our delivery fee is $14.95. All orders to Upper Manhattan (above 125th St.), Queens, Brooklyn & the Bronx will have a delivery fee of $24.95. Orders to Westchester or Staten Island will have a delivery fee of $29.95.
Do you have a minimum for delivery?
Yes, our minimum amount for delivery for a floral arrangement is $85 (not including tax and delivery fee). The starting price for our plants is $65. If you wish to order something below our delivery minimum, you may call us to place an order for pickup from our store.
When will my flowers be delivered?
Our #1 goal is to have your flowers delivered as quickly as possible. We will deliver your order within the selected time frame in the checkout process. Please note for outerborough deliveries, our delivery time frame is from 9am - 5pm, as we have one truck that covers all deliveries outside of Manhattan. Trust us it will be there before 5 PM :)
Will you let me know when the flowers are delivered?
Yes! You will receive an email confirmation sent to your email address when the flowers have been delivered.
What forms of payment do you accept?
We currently accept payment from all major credit card companies, including American Express. In addition, we accept payment from Paypal, Shopify Pay, and Google Pay.
Do you offer subscriptions and how can I sign up?
Absolutely! To sign up or to learn more about our subscription services, please email us at firstname.lastname@example.org and one of our sales associates will contact you within 24 hours.